Vincent

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  • How do I modify an in-store pickup appointment?

    Modify a pickup appointment after purchasing a product online (website or mobile app): If you placed an online order for in-store pickup, you should have received a confirmation SMS with the detail...

  • I need a licence to access Jira

    To access Jira, here is the process to follow: First, you need to make a request from the service catalog This request will then be forwarded to your manager for approval Once your manager has app...

  • What to do if a product I purchased is missing when picking up my order?

    You unpack your order when you get home and realize that a product was forgotten and you have verified that it was indeed charged.Unfortunately, this can sometimes happen, even though our employees...

  • Meal ideas - seasonal dishes

      🍽️ FAQ — Simple and Seasonal Food Ideas (5 Ingredients Max) Discover our suggestions for tasty dishes for each season, respecting seasonal products, a short list of ingredients (5 max) and a ve...

  • How to reset my password?

      Have you lost your password? It's simple, you can log back into your customer account just by clicking on "Account / Log in" at the top right, then on "Forgot password". We will send you a new pa...

  • Are discount vouchers accepted?

    Of course, we accept discount coupons on your items! To benefit from it, it's as easy as pie! Drop off these coupons, which are still valid, at the reception desk of your store, along with the corr...

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  • What is the status of my order?

      My order number lorem ipsum